Yes we ship worldwide, Shipping price is calculated during checkout. Please go through process to see shipping cost.
You may return any opened bottles back within 30 days of purchase or unopened bottles within 60 days for a refund of the product price. To return, please click the link below to download the form and follow the directions.
You have the option to return a clearly handwritten RMA Form with your products rather than a printed one.
Your RMA # is your (your order number). Please include your RMA # on the return address label. If your return includes more then one order #, please make sure to reference the other order number on your RMA form.
We kindly request that after you have sent the package that you get a tracking number and email it to us at email@example.com. This is to ensure that we receive the package and can expedite your refund process. Refunds will be processed within fifteen business days of receipt.
Keep in mind that if you purchased our CBD, it's is all human grade CBD and works great for sleeping and for pain. We recommend giving it a try before returning it if you have any need for it.
Please let us know if you need further assistance. TAKE GREAT CARE Please send back the products to: Prana Pets RMA # 214 NE 22nd Lane Delray Beach, FL 33444 If you have any questions please don't hesitate to reach out.
We are sorry for the issue. Try logging in here https://www.prana-pets.com/account/login If this occurs you can still place an order when not logged in. We have two websites. You might want to check our other website PranaPets.com and see if you set up your account there. Try logging in here Login PranaPets.com If you have a specific question about a past order please email us at firstname.lastname@example.org.
You can cancel you subscription at any time by logging in here: https://www.pran-apets.com/tools/recurring/login/. We have two websites. You might want to check our other website PranaPets.com and see if you set up your account there. Try logging in here Login Prana-Pets.com If you still need help please email us at email@example.com.
Tracking is provided via email when your package ships. This is the best way to know where your package is. Shipments can take 3-7 business days. If a product has not arrived please email us at firstname.lastname@example.org so a replacement can be sent out right away.
Our products are safe and have little to no side effects. That being said we always recommend you speak with your Vet regarding medications.
You do not have to dilute in water. The best way to administer the product is to mix in wet food or administer directly to the mouth.
Yes in many cases we recommend using products in conjunction with each other.
Our Hemp Oil is legal in all 50 states within the US. It contains THC that is well below the legal limit.
If you are outside of the US, please contact us HERE before ordering.